Robotic Process Automation Robotic process automation is a form of business process automation technology based on metaphorical software robots or artificial intelligence digital workers.RPA tools have strong technical similarities to graphical user interface testing tools. These tools also automate interactions with the GUI and often do so by repeating a set of demonstration actions performed by a user. RPA tools differ from such systems that allow data to be handled in and between multiple applications, for instance, receiving an email containing an invoice, extracting the data, and then typing that into a bookkeeping system.It is sometimes referred to as software robotics. RPA, among other technological trends, is expected to drive a new wave of productivity and efficiency gains in the global labour market. Although not directly attributable to RPA alone.